General
DOA Product Policy - 90 Days
DOA Product Policy - 90 Days 1. Dead on Arrival (DOA) Product Definition: - A product is considered Dead on Arrival (DOA) if it is non-functional or exhibits significant defects upon delivery or within the 90-day period following the purchase date. - ...
Flash the operating system
If you have made some changes in your devices operating system and it doesn't then work right, whilst it isn't covered by our warranty, we will help you to get it right. Contact our technical support team, providing your device serial number. We will ...
My android tablet doesn't have Google (GMS)
Not all our tablets are Google certified. If it isn't just means you can't load software via Play Store but you need to load a .apk file (like a windows software file). APK Pure is a good source of common software ...
What is Windows 10 S mode
Windows 10 in S mode is a version of Windows 10 that's streamlined for security and performance, while providing a familiar Windows experience. To increase security, it allows only apps from the Microsoft Store, and requires Microsoft Edge for safe ...
Telstra (AU) APN settings
https://www.finder.com.au/fix-apn-problems
Spark (NZ) SIM card
If you cannot connect via a Spark SIM card but you can on other other networks and you have one of our 3G devices please complete the following: Spark works on Band 850. Go to SETTINGS WIRELESS & NETWORKS then MORE then CELLULAR NETWORK then CHANGE ...
SIM card installation
The most common question we get about sim cards is: it doesn't work. The most common reason is the sim card is inserted the wrong way. Also power off the device before you insert the card. In most cases insert as shown on device, with contact pad ...
Get the latest drivers
Use an Intel auto search updater for your device: https://downloadcenter.intel.com/download
I push the on switch but my tablet doesn't start
Your tablet is industrial grade. In order to prevent accidental starting of a tablet, you need to press the on button for about three seconds to start.
My tablet freezes or just not quite working right
Preform a hard reset. This is like a kick start of the tablet and will often reset things. Hold the on-off button down for approximately 20 seconds. You will see the red light come back on and the tablet will reset.
Use cracked glass panel on tablet rear
We have the spare glass, either return for repair or we can supply glass to fit yourself?
Stylus activation
To activate the active capacitive stylus, press the hidden small button on the side of the body once or twice to adjust a com frequency.
Battery Charge Issue
If you experience problem with charging a battery please, try to follow the following steps: Put the device in charge for one hour Unplug the charger for about of 2-3 mins Plug charger back again The battery should charge normal.
Technical Support
Technical Support Policy Statement The goal of our Customer Support Plan is to enable you and your organisation to maximize the benefits of your investment in RUGGEDTAB products. We do this by developing a long-term strategic partnership with you ...